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Friday the 13th - 2012 Version!

Working Daze

How's everybody's Friday the 13th going gone? It was different for me. Here's how things went today:
Keat and I had the first Marketing Meeting today with Brandon and Tom at 10am via Skype and phone. It didn't go exactly as planned, but I think it was a good start. After that, Keat headed off to school, I emptied the litter boxes, cleaned the kitchen a bit, then headed to the office.

Before I headed out, I said to myself "Today is going to be a good day." Setting the mental state is important in seeing the glass half-full for production.

I planned on having a CEO Day today, but it didn't exactly work out. First thing I did today was check the mail and my gift card from RingCentral came in! YAY! $100 for me! I activated the card, went online, and ordered a few gifts that I owed. At that moment, my laptop finally decided to call it quits. I couldn't get it to start up again and stay on for more than 10 seconds. So, I tried to load the desktop.

While I tried loading the desktop, I received emails from my online seller saying that there was an issue with the payment.

The desktop had a small short in it and wouldn't stay on as well. I unplugged one of the hard drives and was able to load a live cd. I tried installing that to the hard drive, and after a few failed attempts, it installed.

Tom came in at that time and I helped him with a small tech issue, and got him started on his TICS assignment, which he finished promptly.

I went back to the desktop and restarted it, only to find a hard drive failure. Great. I tried it a few more times with no success.

I tried my laptop again, and it stayed on for a bit, so I thought I'd try to fix the payment issue. I chatted with my seller, and the laptop cut out mid-chat.

So, with the laptop on the frtiz and the desktop not having a stable hard drive, I went to the server room and used that connection.

I chatted with my seller and asked to retry the gift card. No success. I chatted again with another person, same result, but they said to give them a call and it could be fixed. I called for a retry, no success. I chatted again, no success. I called again, no success. I was getting frustrated. I contacted the bank that issued the gift card, and apparently the issue was that my seller was cross-referencing the address I supplied on the Billing Address with the billing address on the card, as expected. However, I found out that the billing address on file was of the company that bought the gift card, which I had no idea what exact address that was. The person at the issuing bank changed the address on my card, I chatted with my seller, and the card went through. I actually just received emails saying that my orders had shipped! Yay! 1 task down.

After that fiasco, I decided to call it a day since that took around 5 hours. So much for a CEO day. I didn't get anything done that I expected to get done.

I came home at 5, Keat came home shortly after. I watched Mythbusters, some DS9, took a nap, cooked some dinner, Keat went to bed, and I'm up trying to get stuff done.

On the good side, I finally found out about the Mythbusters Behind the Myths Tour, and the best part is: they are coming to Raleigh in March! Yay! Need more info? Nah, but here you go anyway:



"Jamie" at ConCarolina 2011
More info at mythbusterstour.com - it would be nice to see Jamie and Adam in person. The closest thing I had was a Cosplayed Jamie at ConCarolina '11, which was nice.

That's it for my Friday the 13th.


Tags:#fridaythe13th #workingdaze #laptop #desktop #ceo #giftcard #tics #mythbusters

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Jack Carter can't save Eureka this time

Working Daze

As much as we hate to realize it, even Jack Carter can't save Eureka from this disaster. Even with all of Eureka's population trying to solve this issue, this is one that cannot be prevented. Sure, Eureka has been through some tough troubles, like a literal shrinking town, super-gravity, time loops/freezes, light-speed devices with the Einstein-Rosen Bridge device, and even proven some undefinable probabilities. But "cancelation" is one issue even they (including Carter) can't fix.


Tags:#workingdaze #eureka #syfy

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End of a busy week

Bug

Yes, this marks the end of a very busy week. Although a lot has happened, a lot is still going to happen next week.

I know I didn't blog yesterday, but don't think of it as "I missed a day" - think of it as a break from my usual ranting. There - I said it. Enjoy.

I'm working on developing a new Customer Relationship Manager for Shadow Dev. The plans were drawn out nicely, and the design and database setup are going well. All I have to do now is put in the hours to develop it. Why am I developing something so intricate? Mainly because our new sales person has brought in so many potential clients that I've almost lost track of them. So a CRM was created to manage who, where, and what has been done with the potential and current clients. So far, we have 8 potential clients on the list, and I just had to write them down so I'd remember who they were.

I've also started watching TNG from the beginning. Yes, the video quality sucks, mainly because it was filmed in '88 (and I guess transferred from VHS quality), but it's the classics that bring us home. "Encounter at Farpoint" was a little different than I remember, but I'm glad I'm watching the series from the beginning.

Speaking of VHS, how's about a class Calvin & Hobbes comic:
Calvin and Hobbes


Anyway, I've also been implementing the new security feature for the Apache Killer issue, and I think things are coming along nicely. Had to install mod_security first, but it's okay.

I'm also happy that our friend Janet is still having her Sushi night on Sunday. Can't wait for that! Yum yum! Too bad it is going to be the last Sushi Night that she is offering. Maybe she'll have one at her new place....who knows.

Dr. Hughes also dropped off our brochures yesterday! They are lookin' nice! And we have 1000 of them that we can put wherever we need. I sent 10 to mom and dad today, so they should be getting them in the mail soon.

I had to miss my Meetup meeting last night due to some unforeseen circumstances, but it's okay. I got to spend time with Keat and things turned out well.

That's it for me this week. I believe I've put in around 35-40 hours or so - eh, who's counting?

I'm just glad I'm not like this......yet:
Working Daze


Tags:#workingdaze #bug #janet #apache #brochures #sushi #crm #tng #vhs #calvinandhobbes

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Nuggets!

Wow, it's been over a week (almost 2) since I last posted. Does that give you any idea on how busy I have been?
Working Daze


PS: I'm calling this "Nuggets" because we are making home-made chicken nuggets for CJ tonight! YAY!

I won't go into too many finer details, but here's the rundown of the past few weeks:
Personal:

  • Best News: I'm on Google+! I've been waiting forever for a friend to send me an invite, and I finally got one! YAY!(?)

  • 2nd Best News: Netflix has all of the Star Trek Series on Instant Play! I can now watch every episode of TNG, DS9, and Voyager back to back and in chronological order! YAY!!! YAY!!! YAYAYAYAYAY!!!!! (did I say "Yay?") NYAN!

  • Keat an d I got a used PS3. It's good and all, but we think the main laser went out and we have to get it replaced. TBD

  • CJ is here for the weekend. Is there a word for "insane insanity to the insane max?" If so, that's what we (me, Keat, and CJ) are together. I don't think there is ever a dull or boring moment.

  • On the same topic, CJ watched "Robin Hood: Men in Tights" yesterday. Let's just say that he almost died laughing. Finally! A Mel Brooks comedy he likes!

  • On a similar topic, I've become a big Cary Elwes fan. I don't know what it is, but he is a natural actor and damn good at it! I mean, Psych, Twister, Men in Tights, Glory, and of course, The Princess Bride, he has a good line-up of fimography credits. And.....

  • I'm not one for Cosplay I used to not be into Cosplay, but after seeing The Princess Bride a few weeks ago, I'm determined to make Cary's The Dread Pirate Roberts outfit. Basically, it'll be double duty: SCA and Conventions. After that's done, I'm going to make/buy Squall's outfit

  • The house is coming along nicely. We just mowed the lawn twice. It takes about an hour, depending on how fast you go. We're almost totally unpacked, and having an attic is nice too



Business:

  • We have a new contract - but I don't know how much things will progress on it since the main contact people aren't being very communicative

  • We hired a new developer! Yay!

  • I'm interviewing a Sales person on tuesday, and with our current relationship with him, it should be nice.

  • We may be hiring another developer. I'm negotiating details now.

  • I'm dealing with a client's security policy that they had to make for one of their clients. It's not looking pretty right now. We have a conference call in a few weeks, and hopefully I don't get my head bitten off. We'll find out.

  • Our office has been a little rearranged. We removed the couch (put it in our house), added a futon sofa (works better), moved my desk to the window, and took down the table. It's certainly more open now.

  • I'm trying to figure out a fiasco about some office keys that were misplaced. Basically, I've contacted two previous employees from '08, and it's been crazy trying to figure out where some missing keys went.

  • I've lost my faith and respect in Parallels. Put it this way: I upgraded my Plesk Control Panel from 7 to 10 (first mistake). I then had to go through all of the configuration files to re-configure the server to work properly. Apparently, instead of editing the main server configuration file, it creates a new one for each edit you make, and they are all titled something like "1300625830.75118100_httpd.include", so trying to find which one was the latest is extremely hard, especially when you are dealing with edits made within seconds of each other instead of minutes. Anyway, I went through Plesk 10 and tried to order a new domain for a client. This sent me to shop.marketplace.parallels.com and told me to login. I logged in with the credentials I had, and it charged me for the domain. I then waited about 24 hours for the global nameservers to catch up, and it turns out that the domain was mis-registered! Apparently, it was registered under my name at Parallels, not my standard domain registrar. So I couldn't go into any control panel and change any of the settings because (after contacting Parallels, Plesk support, my domain registrar/manager, and the reseller's reseller, I can't find $%#@ control panel to correct the nameservers to point to the right server! AAAHHHHHGGGGG!!!!!! [insert Charlie Brown scream here] I'm still talking with the people to try and find a straight answer. So far, it's not going well.



Enough boring details. I'll save the rest for later.

Update: [2011-07-08 07:09pm] After sending a kinda frustrating email to the MyPlesk support, I finally received a straight answer:
 
Hello Kyle,
 

 
Thank you for your email!
 

 
Kyle, that is absolutely right, please use [support management link] to manage 
 
your domain [domain in question].
 

 
I am sending you the login credentials for the domain management panel:
 

 
Login   ######
 
Passwd  ######
 

 
Should you have any additional questions, please feel free to email me back.
 

 
Have a wonderful weekend!
 

 
Thanks,
 
[Support Person]
 

I logged in, updated the nameservers, and the switchover happened within hours. Why couldn't I have received this from the beginning.

I especially like the part when it says "...that is absolutely right,...". I feel a little happy inside.


Tags:#startrek #nuggets #cj #workingdaze #ps3 #caryelwes #cosplay #newemployee #google+ #office #domain #registration

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Good news Everyone! Server transfer is being finalized!

Working Daze

Today had to be one of the shortest working days I ever had. Before I get into the day's activities, I received an email from the support guy yesterday (Monday) at 1pm saying that the missing databases were up, and he could move the subdomains for me. I sent him a list of the subdomains I needed moved (send around 1:30pm). I also found out that accessing PHPMyAdmin was tedious (see previous post), and sent another email around 8:30pm. On to Tuesday:

Everytime my alarm went off (at 9am, 9:30, and 10), I checked outside to see if the "Inspector People" were here yet. Luckily, they weren't. I got out of bed around 10:30, got dressed, unloaded/loaded the dishwasher, did some last minute cleaning, put the cats in the bedroom (with litter, food, water, and scratchers), and left the apartment just before 11 to get Keat to class. After dropping her off, I arrived at the office at 11:45 and booted up. The server transfer was supposed to be completed Monday night/Tuesday morning, so I wanted to check on it. Well, it wasn't exactly finished. A few of the sites weren't even transfered! I received this email at 12:15pm today:
It seems like all the sub domains are redirected to one of the sub net of shadowdev.com. I think you can log on the control panel and add them. Most of them don't have any content. you know where they redirects to. It will be easier that you add and set them up on the httpd.conf file which locates at /var/www/vhosts/shadowdev.com/conf
..and this about the PHPMyAdmin access:
I am not sure if you can access to phpMyAdmin in the other way. That is how i usually do which i have to log on the control panel and do it.
I sent in a response saying that I actually completed the subdomain transfer (which took about an hour), and asked about the shadowdev.com transfer (send at 1pm). Also, I checked the other domains to see if they were transfered, and found out that only 5-6 were transfered and the rest were not. I asked support about what was going on (at 1:15pm). This was the first time I was a little suspicious about my support guy's education and training. I mean, not to stereotype anybody, but when the support email says:
Hello,
 
Thank you for your email.
 
The reason i did not switch them because there are so many sub domains attaching with a couple of domains. I just switch them all to the new server now. There might be a few setting which are not configured properly (old configuration). Let us know if you need root password so you can easily configure the php files. This the full path where each domain locating: /var/www/vhosts/ This is where the website content locates: /var/www/vhosts/domain.com/httpdocs

...you know there has to be something up. My webhosting company hasn't really been the best webhosting company in the world, especially with some of the previous support requests I sent in the past. However, this is the only company that gave me a good price for the services I needed. Other companies were either lacking in equipment, software, or too-high price.

Anyway, I finally found out that the shadowdev.com domain was transfered (or so I hoped), and I downloaded the PHPMyAdmin software to its own subdirectory on the server. After loading the setup domain and fixing a few requirement files, I had quick and easy access to PHPMyAdmin, just like the old server. It's not exactly the same, but it's better than the 5-step process. You think that the support guys would know that. Oh well.

I left the office around 2:15 to pick up Keat, we quickly picked up some gas and food, and went home. It turns out that the "Inspector" guy had been there, and left a little 1" strip on the counter saying "Maintenance was in your apartment today performing the semi-annual safety inspection. Thank you for your cooperation." I guess we passed.(?)

We let the kitties out and about, and they love the clean(er) apartment. Keat and I actually sat down and watched Date Night (which was good; 8/10 overall). Afterwards, I worked on fixing server migration issues and found out that either the hosting company's servers were getting confused, or the worldwide DNS servers were getting mixed records, because wheverI would go to a site (for example: shadowdev.com), it would either load the old server or the new server (the sites on the new server have "New Server" comments at the top of the main index page so I could tell the difference, but end-users couldn't tell). It got really confusing when I had to upload or edit certain files to fix specific errors (hence: the "finalization" process).

Keat took a small nap while I did that, and then I cooked dinner. Afterwards, she woke up and we caught up on some of our Hulu episodes while eating, and by the time we realized it, Tuesday was over and December was here.

On the lighter side, I found out that Yanni (my favorite New Age artist) is releasing his first instrumental album since 2003, and it comes out in February. Maybe early Birthday present for myself? That'd be nice.

Along with the server location confusion, the top-level domains (like shadowdev.com) point to the new server, while subdomains (like dev.shadowdev.com and kp.shadowdev.com) point to the old server. I'm not an expert on server setups, but that gets really confusing, especially since the DNS records were never manually modified for remote subdomain locations. I'm posting this entry on both servers so both have the most updated records no matter what the DNS/cache servers say.


Tags:#server #workingdaze #inspection #support #dns #phpmyadmin #yanni